How to Place Your Order on TheDreamHair.com

Step-by-step guide for a smooth and secure checkout experience

Shopping for your dream hair extensions and wigs is quick, easy, and secure at TheDreamHair. Follow the simple steps below to place your order in the currency of your choice and complete payment using one of our trusted methods.


Step 1: Choose Your Preferred Currency

By default, our website displays prices in South African Rand (ZAR). You can shop in your local currency by clicking the currency selector at the top right of the homepage.

We support four currencies:

  • ZAR – South African Rand
  • USD – US Dollar
  • EUR – Euro
  • GBP – British Pound

Step 2: Browse Products & Customize Your Order

  • Go to the Categories section and select the product you like
  • Choose your preferred style, hair texture, length, and color
  • Check product availability – if it’s out of stock, it will be marked

Note:
For some made-to-order or custom items, delivery may take between 15 and 21 working days.


Step 3: Add to Cart

Once you've selected your options, click the “Add to Cart” button below the product price.


Step 4: Review & Proceed to Checkout

  • Double-check your order details in your cart
  • Click “Proceed to Checkout” to move to the payment step

Step 5: Choose Your Payment Method

We offer three secure payment options:

  1. Payfast (Credit Card, Debit Card, or EFT via SID Secure)
  2. PayPal (Credit Card, Debit Card, or PayPal Account)
  3. Bank Wire / Direct Deposit

Step 6: Paying with Payfast

If you choose Payfast, you can pay using:

  • Credit or Debit Card
  • EFT (SID Secure)

Payfast supports payment in:

  • ZAR
  • USD
  • EUR
  • GBP

Click “Place My Order” to complete your purchase.


Step 7: Paying with PayPal

To pay with PayPal, ensure you switch the currency (located at the top right of the site) to USD, EUR, or GBP—PayPal does not accept ZAR.

Once you've selected the correct currency:

  • Enter your Credit Card, Debit Card, or PayPal account details
  • Click “Place My Order.”

PayPal supports payment in:

  • USD
  • EUR
  • GBP

Important: PayPal does not support payments in South African Rand.


Step 8: Paying by Bank Wire (Direct Deposit)

If you prefer Bank Wire / EFT, select this payment option and click “Complete My Purchase”.
You will then be shown our banking details.

Please make payment and send proof of payment via:

  • Email: info@thedreamhair.com
  • SMS or WhatsApp: +27 79 943 7980
  • Call us: +27 21 434 5481

Step 9: Order Confirmation

Once your order is complete, you'll receive an order confirmation email with all your details.


Need Help?

We're here for you! If you have any questions, concerns, or need assistance:

Email: info@thedreamhair.com
Tel: +27 21 4182336
Cell / WhatsApp: +27 79 943 7980


Shop Securely. Pay Confidently.

TheDreamHair ensures safe checkout, reliable delivery, and excellent after-sales support. Let us help you find the perfect hair solution today.